Support Center

Mobile App Support

Welcome to the La Résidence Abidjan mobile application support page. We're here to help you with any questions or concerns.

About La Résidence Abidjan

La Résidence Abidjan is a premier luxury club offering exclusive services and amenities to our distinguished members. Our mobile application provides seamless access to all our facilities, events, and services at your fingertips.

Whether you're booking a space, ordering from our restaurant, registering for exclusive events, or requesting concierge services, our app is designed to enhance your experience at La Résidence.

App Features

  • Reserve exclusive spaces and facilities
  • Browse and order from our gourmet restaurant menu
  • Register for members-only events and activities
  • Access concierge services 24/7
  • Discover lifestyle offers and partnerships
  • Manage your membership profile and preferences
  • Secure QR code access to facilities
  • Real-time notifications and updates

Privacy & Terms

Your privacy and security are our top priorities. The La Résidence Abidjan mobile application complies with all applicable data protection regulations and industry standards.

Data We Collect

• Personal information (name, email, phone number)

• Membership details and preferences

• Booking and transaction history

• Device information and usage analytics

We use this information solely to provide and improve our services. Your data is encrypted and stored securely, and we never share it with third parties without your explicit consent.

Technical Requirements

iOS: Requires iOS 15.0 or later

Android: Requires Android 7.0 (API level 24) or higher

Internet Connection: Required for full functionality

Storage: Minimum 100MB of available space

Contact & Support

If you have any questions, concerns, or need assistance with the mobile application, please don't hesitate to reach out to us through any of the following channels:

Email Support

For all inquiries and support requests:

info@laresidence-abidjan.com

Phone & WhatsApp Support

Available Monday - Sunday, 8:00 AM - 10:00 PM

+225 07 67 68 45 28

Visit Us

La Résidence Abidjan
Abidjan, Côte d'Ivoire

Visit Website

Frequently Asked Questions

How do I download the app?

The La Résidence Abidjan app is available on both the Apple App Store and Google Play Store. Simply search for "La Résidence Abidjan" and download.

Do I need a membership to use the app?

Yes, the app is exclusively for La Résidence members. You'll need your membership credentials to access the app features.

How do I report a bug or issue?

Please email us at info@laresidence-abidjan.com with a detailed description of the issue, including screenshots if possible.

Can I use the app offline?

Some features like viewing your profile and saved information are available offline, but most features require an internet connection.

Account & Data Deletion

If you wish to delete your account and all associated data, please contact us at info@laresidence-abidjan.com with your membership details. We will process your request within 30 days in accordance with data protection regulations.